Microsoft Navision Advanced Distribution gives wholesalers a powerful
way to build lasting customer relationships. Microsoft Navision Advanced
Distribution allows you to:
- Fulfill orders more efficiently
- Answer customer questions at any time during the order cycle
- Reduce costs to offer more competitive pricing or increase profit
Microsoft Navision: Distribution Demo
See how Microsoft Navision helps you increase control of your warehouse, thereby reducing costs and increasing profits.
Quickly Identify Items Customers Want to Order
Vendors, distributors and customers often identify the same item differently.
Microsoft Navision Advanced Distribution establishes cross-referencing
that enables you to reference any of the multiple numbers for an item
and find it instantly. This makes order processing smooth and speedy.
Offer Customers Access to All of Your Catalogs
While it's important to distinguish between stock and non-stock items,
the distinction shouldn't affect the level of customer service. With Microsoft
Navision Advanced Distribution, it's just another order - it never
becomes an obstacle to smooth fulfillment. Every order fulfilled, from
whichever source, contributes toward building customer loyalty. Handle
non-stock orders like any other sales order, and specify whether to handle
orders as cross-dock shipments or drop shipments to save time on delivery.
Offer Customers Alternatives
With item substitutions, stock shortages don't have to drive customers
away. Save customers time and headaches by quickly tracking and offering
an alternative item with similar characteristics.
Handle Customer Returns More Efficiently
Process customer returns from one screen containing all the information
related to that return. With Microsoft Navision Advanced Distribution's
Returns Management system, issue credit memos, send defective items back
to suppliers, and send replacement items to customers quickly.
Improve Customer Service
Customers inquire about their orders constantly. They need to be answered
quickly and accurately. Drill down easily from one screen to get precise
information and answer any questions customers have about items, orders
and shipping. With Microsoft Navision Advanced Distribution, you
- Access the most up-to-date information on price, availability, delivery
time, product specifications, special promotions and discounts
- Offer item substitutions for similar items in a variety of styles,
brands and price categories
- Find details on order status at any time
- Resolve credit issues easily
Offer Customers the Best Possible Price
Microsoft Navision Advanced Distribution's contract pricing functionality
provides accurate information with which to negotiate price, taking into
account seasonal and item discounts. Sales or purchases that fall within
the contract terms will receive the benefits of the contract
Optimize Warehouse Operations
Microsoft Navision Advanced Distribution warehouse management functionality
allows for tight levels of inventory control and tracking within one or
more physical locations. This real time solution, especially important
in cross docking situations, allows for one-time entry of new items. Important
item information such as dimension and weight is then immediately available
to warehouse personnel. Reduce workloads and errors while improving customer
Streamline Inventory Handling
Reduce labor costs for picking and putting away inventory, conducting
cycle counts, and replenishing forward order picking locations. Microsoft
Navision Advanced Distribution provides directed, or suggested,
picking features and advises warehouse personnel on where to find inventory
and how it should be picked. The directed put-away feature also offers
advice for where and how inventory should be placed in the warehouse.
Take Advantage of Usage-Based Procurement
Use Microsoft Navision Advanced Distribution to determine the least
amount of inventory necessary to maintain the optimal level of customer
service. Make purchasing decisions based on what customers are actually
buying. Flag and review exceptional orders to determine if they should
be included in the calculations, and make necessary adjustments for greater
control and accuracy. Ensure that the right items are ordered in the right
amount at the right time.
Eliminate Costly "Hidden" Inventory
Items that may represent a large amount of money, but that have never
been systematically accounted for, take up valuable warehouse space and
tie up precious capital. Microsoft Navision Advanced Distribution
helps to quickly identify these items and gives the statistical data necessary
to drive good operational decisions.
Reduce Data Entry Errors
Accurate direct input of data from the warehouse increases efficiency
and lowers the risk of costly human errors. Use hand-held bar coding devices
so that activities such as picking, packing, containerization, and cycle
counting are far less time-consuming.
Prepare for the Future
With Microsoft Navision's proven XBRL solution, Navision Advanced
Distribution is poised to implement future XML solutions as they are developed
to increase supply chain efficiency. You will be able to collaborate effectively
as a supply chain partner and integrate with Microsoft BizTalk Server
to help automate business processes.
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